• Administrative/Support
  • Wausau, WI

Website Wisconsin Kenworth

Wisconsin Kenworth is seeking a talented individual to take on our Office Manager role. This position is ideal for someone who enjoys working in a busy, professional environment. Excellent benefits offered. This is a great opportunity to join a high performing team within a growing and successful dealer group!

Responsibilities:

  • Overall responsibility for the Branch office including the efficient and productive operation of the department while developing and maintaining a high level of overall customer satisfaction with the dealership
  • Establishes operational goals and objectives for the Branch office and ensures these are met
  • Fosters effective and timely communication between all Branch departments
  • Communicates and coordinates with supervisor on office product procurement
  • Overall responsibility for upkeep and maintenance of office area of facility as budget guidelines and Branch Operating Team decisions dictate

Primary Duties:

  • Answering multi-line telephone, directing calls and taking messages as required
  • Greeting customers and handling their questions and concerns quickly, efficiently and professionally
  • Accepts payments for products and services provided and ensures transaction is documented accordingly
  • Assures payable matching process is timely, thorough, and accurate
  • Operates word processing and spreadsheet computer programs
  • Processes and updates customer mailing lists
  • Processes and files paperwork such as sales, parts and service documentation per supervisor direction
  • Insures completion of new and used truck sales documentation
  • Coordinates and reconciles weekly payroll for each department including daily payroll posting as required
  • Assists with Human Resources tasks such as administering pre-employment assessments and ensuring that all new hire paperwork is completed and returned in a timely fashion
  • Liaisons with the corporate office departments as necessary
  • Assists sales department in coordination of sales deliveries
  • Assist Branch Team members in planning and coordinating company events
  • Opens, sorts and distributes incoming mail
  • Interviews and hires office department personnel
  • Other office duties as assigned

Qualifications:

  • Associates degree (AA) in an office related field or comparable work experience
  • Three to five years related experience with supervisory experience preferred
  • Understanding of double entry accounting principles
  • Management skills to include decision making abilities, organizational and leadership skills
  • Ability to demonstrate or display office protocols to staff and other departments
  • Supervisory skills to include the ability to coach, train and motivate subordinates to reach established department goals
  • Ability to prioritize and handle numerous tasks simultaneously
  • Effective written and oral communication skills
  • Computer skills with an emphasis on word processing and spreadsheet programs
  • Ability to sit, stand, bend, stoop and lift/move up to 25 lbs. on a regular basis
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