Parts Manager

Sahling Kenworth a CSM Company is seeking a talented individual to join our team as Parts Manager. Responsibilities include ensuring the strategic and operational goals of the Parts Department while meeting established profit targets. Excellent benefits offered. This is a great opportunity to join a progressive work environment and a growing dealer group.

Responsibilities:

• Directly responsible for the day-to-day operations of the Branch Parts Department
• Ensures the strategic and operating goals and objectives of the Parts Department are met while meeting established profit targets

Primary Duties:

• Prepares operating and capital budgets for the Parts department, reviews on a regular basis and takes corrective action as needed
• Develops and implements an effective sales and marketing plan which meets department sales and profit targets while supporting company goals and objectives
• Consistently performs external environmental scans of truck parts market and adjust sales and marketing strategy accordingly to meet target goals and objectives
• Manages and controls the parts inventory level, ensuring an adequate inventory and efficient use of warehouse space
• Reviews department expenditures for accuracy, reconciles with vendor statements and provides payment authority
• Develops and maintains knowledge base of the retail and wholesale truck parts market
• Establishes and fosters relationships with outside sales representatives, vendors and parts suppliers
• Promotes effective communication between department and all other Branch departments to best serve customers needs
• Reviews vendor products, determines which lines to carry and negotiates profit margin
• Analyzes sales territory and customer purchase trends to develop effective strategies to build parts route sales base and overall profitability
• Interviews and hires parts department personnel
• Monitors computer inventory system for high and low usage items to optimize warehouse parts storage
• Trains and appraises parts employees to ensure acceptable productivity and adherence to company goals and policies

Qualifications:

• Associate’s degree (AA) in a technical field or comparable work experience; bachelors’ degree preferred
• 3-5 years of heavy duty parts sales or related experience with supervisory experience preferred
• Management skills to include strategic plan development, decision-making abilities and program implementation
• Ability to display extensive product knowledge to customer and staff to assist with purchase decisions
• Supervisory skills in coaching, training and motivating subordinates to reach established department goals
• Must be highly organized, detail-oriented and results-driven
• Ability to prioritize and handle numerous tasks simultaneously
• Ability to work well under pressure while assisting a wide variety of customers (both internal and external) and fostering relationships with key industry contacts
• Excellent written and oral communication skills
• Computer, mathematical and customer service skills
• Ability to sit, stand, bend, kneel, stoop and lift/move up to 75 lbs. on a regular basis
• Ability to work in a dealership environment to include 8 – 12 hour days with frequent exposure to weather elements