Dear Valued CSM Customers,
We are open for business and will make every effort to go the extra mile during these uncertain times.
Customer Service and Safety are at the heart of everything we do at CSM Companies (Wisconsin Kenworth, Michigan Kenworth, French-Ellison Truck Centers, and Sahling Kenworth). As information concerning the coronavirus disease (COVID-19) continues to evolve rapidly, we are committed to ensuring the safety and health of our employees, visitors and customers, while providing the essential services you depend on to conduct your business.
- We have taken all relevant steps recommended by the CDC to minimize the effects of this virus at our locations.
- We are thoroughly cleaning and disinfecting all areas of our facilities
- We have established comprehensive procedures to ensure vehicles are properly cleaned prior to servicing
- At CSM, we are taking measures to ensure adequate coverage to take care of you, the customer.
Please help us limit the spread of COVID-19. We are continually accessing our policies and are monitoring information daily from the World Health Organization, the CDC and the Centers for Public Health, and state and local health agencies.
Through these unprecedented times, our focus remains on providing you with safe and reliable service. We believe that through our collective efforts we can reduce the risk to each other.
I ask you to let us know if you have any questions or concerns. We have added team members to our customer service lines and e-mails to assist in timely response to you.
CEO, CSM Companies
THE IMPORTANCE OF ESSENTIAL CRITICAL INFRASTRUCTURE WORKERS
WASHINGTON – the Cybersecurity and Infrastructure Security Agency (CISA) released guidance to help state and local jurisdictions and the private sector identify and manage their essential workforce while responding to COVID-19.
As the Nation comes together to slow the spread of COVID-19, on March 16, the President issued updated Coronavirus Guidance for America. This guidance states that there are special circumstances for those working in critical industries like transportation.
“If you work in a critical infrastructure industry, as defined by the Department of Homeland Security… you have a special responsibility to maintain your normal work schedule.”